Returns Policy
1: Please choose your purchases carefully as we do not provide a refund if you have changed your mind. For furniture, we recommend that you check dimensions to ensure they are the right size for your space and access doorways before completing your purchase.
2：Some furniture needs to be assembled by yourself. Due to your mistake damage, we are unable to return or refund.
3: All goods returned must be in new condition. Without the original packaging, we will not be able to accept your return.
Exceptions: there are no refunds or returns on custom, special orders, and mattresses.
4: Shipping and handling costs are not refundable, unless the item received is damaged, defective or incorrect.
If you are exchanging for an item, which you paid for shipping on, your shipping fees will not be refunded. Additionally, if the requested exchange item has shipping fees, you will be responsible For those as well.
5: What do I do if my furniture arrives damaged?
If you believe there is damage to the products you have ordered or the incorrect items have been delivered, please get in touch with us as soon as possible and we will work with you to arrange a replacement,
Refund or credit. Damaged items must be reported within 48 hours of delivery. Please email us at idealfurnitures950@gmail.com to begin the process. In this email, we will need,
Your order number and for you to clearly state what is faulty with the product, photos will also help.
Orders placed Online are considered final and cannot be altered or canceled. If you need help with an order, please contact: 09-6347258